Just Tobago privacy policy

Introduction

Just Tobago is committed to protecting your privacy. We take seriously our legal obligation to keep information about you secure. This privacy policy explains what information we collect, how we use it and under what circumstances, if any, that we will share it with third parties. Please note that by visiting www.justtobago.co.uk you are accepting the practices described in this policy.

What information do we collect?

  • Information you give us when you contact is by telephone or email. This may include name, address, postcode, telephone number, email address, age, dietary preferences, medical information – this informations may relate to you or your family or other travelling companions. We use and store this information securely and we use it to deal with your enquiry.
  • Information you give us when you complete the subscription form to join the Just Grenda Group newsletter. Your name and email address are used and stored securely to compile an email list to send you news about special offers to destinations in the Just Grenda Group. You may unsubscribe from this list at any time, either by clicking the unsubscribe link that we include in every newsletter, or by clicking on the unsubscribe link in the contact us section of this website.
  • Information you give us when you book a holiday. This may include name, address, postcode, telephone numbers, dates of birth, all passport details, bank account details, email addresses, dietary preferences & medical conditions – this information may relate to you or your family or other travelling companions. We store this information securely and we use it to make the arrangements for the holiday you have booked. Some of the information we collect will be passed to third parties in order to make the arrangements for elements of your holiday. These third parties will include airlines, hotels, villa owners, ground handlers, yacht brokers/owners, vehicle hire companies etc.

We destroy details of your bank account and credit/debit card after this information has been used in accordance with your instructions.

Transfer of information

Just Tobago may disclose your personal information when there is a legal obligation to do so and transfer it to relevant authorities to the extent necessary or appropriate to comply with applicable laws or as may be required in legal proceedings.

Cookies

Cookies are small text files sent to your computer via your web browser when you visit some websites. They are used to store information about you for the next time you visit that site, such as where you went on the site, what you bought and what your viewing preferences were. Cookies do not damage your computer, contain no personal information and cannot be used to identify you. You can decide if you want to accept cookies by changing the settings on your browser to either accept all cookies, reject all cookies, or notify you when a cookie is set. For more information go to the All About Cookies website.

Our website has Google Analytics tracking, which uses cookies to collect data about site visitors, such as their country of origin, which pages they looked at, how long they stayed on the site and which browser they used. We use Analytics reports for marketing and to help improve our website. However, Google Analytics cookies do not collect personal data about our website visitors.

Web beacons

When we send our email newsletters, we use web beacons to keep track of how many recipients have opened their emails. Web beacons are tiny, invisible graphics placed at the bottom of HTML emails. Each time the email is displayed in the recipient’s inbox, that graphic gets downloaded from a server, which is tracked as an “open”. For more information go to the All About Cookies website.

Linking to other websites

This privacy policy applies only to our website. Just Tobago is not responsible for the privacy practices within any other websites to which we provide links. We strongly recommend you read the privacy statement on any other website which collects personal information.

Changes to personal information

If you want to check the accuracy of your personal information, or have it removed from our records, email us at admin@justtobago.co.uk

Amendments to our policy

This privacy policy will change as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past.

Just Tobago is part of the Just Grenada Group. You can contact us here:

The Barns,
Woodlands End,
Mells,
Frome,
Somerset
BA11 3QD

Telephone: + 44 (0)1373 814234

Email: info@justtobago.co.uk

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